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Five Questions to Ask Your Manager about Your Homeowner Association's Finances
It's perfectly fine to ask your HOA management company to handle your association's finances. But you must still oversee that process. "It's good to rely on your manager, who has the experience and should be able to give you guidance on budgeting and finances," says James R. McCormick Jr., a partner at Peters & Freedman LLP in Encinitas, Calif., who represents associations. "But not asking questions and overseeing your manager results in what we've seen—managers who've bled their associations blind." Here are five questions you should ask your management company today. 1. What level of detail are we receiving on delinquencies? 2. Are we receiving original copies of invoices and checks? "We recommend at least one board member—and we think it should be the entire board—do a review of the invoices and checks," agrees Kristen L. Rosenbeck, a partner at the Mulcahy Law Firm PC in Phoenix, which represents associations. "You might allow your manager to issue checks up to a certain amount, say $500. But at least on a monthly basis, review the checks and your account statements to provide a check and balance on the financial distributions that have taken place." 3. Do we have petty cash or debit or credit cards in the association's name? Magill agrees. "If you have a credit or gas card, I'd like to see not just the bill but the underlying invoice and receipt showing what charges are for. If you've paid for three lawnmowers and there are no lawnmowers on site, that's a problem." 4. Is there a discretionary fund in our budget? 5. What's the maximum you can spend without our approval? "The bottom line is to be diligent," says McCormick. "You're the fiduciary for the owners, and it's your responsibility. Use your experts as a tool but not as a crutch. Use them to get the information you need to run your association well, but keep them honest." |