HOAleader.com provides practical advice on homeowner and condominium association management, laws, rules, insurance, finances, reserves, dues, liens, assessments, dispute resolution, and more.HOAleader.com provides practical advice on homeowner and condominium association management, laws, rules, insurance, finances, reserves, dues, liens, assessments, dispute resolution, and more.
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Home | Communications

HOA Communications

Subtopics: HOA Websites, HOA Newsletters, HOA Meetings, Board Minutes & Governing Documents, Surveys, Customer Service to Residents

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Have You Tried These HOA Best Practices?
May 10, 2013
In this week's tip, we give you a taste of six ideas HOA boards nationwide have implemented to make their communities better places to live. . . . keep reading
6 Ways Boards are Improving Their HOA's Operations
May 2013
Need ideas to help your condo or homeowner association run more smoothly? Here, board members from associations across the country and experts who advise them share six of the best practices they've recently implemented to streamline operations. . . . keep reading
HOA Legal Committees: Good Idea That Can Be Abused
May 3, 2013
In this week's tip, we answer a reader's question about the legitimacy of his HOA's legal committee and whether its secretive deliberations are necessary. . . . keep reading
HOA Legal Committee: To Be or Not to Be?
May 2013
An HOAleader.com reader asks, "A few years back our HOA board formed a legal committee of board members. They have been operating outside of the board on all issues, even those lacking pending litigation. Over the past 12 years, I've been on the board five times, serving in an officer position each time. This year I was appointed to the legal committee. . . . keep reading
Was This a Secret HOA Meeting? You Be the Judge
April 26, 2013
In this week's tip, we discuss the fallout from what may have been a secret board meeting. Here's what happened. AnHOAleader.com reader says a handful of board members met to discuss how they'd handle a sensitive issue at the next meeting--but they didn't tell anybody else they were meeting. When the others found out, they balked. It's not completely clear to all of our experts whether this board absolutely, positively did anything wrong. But it may have. . . . keep reading
Yes, Virginia, That May Have Been a Secret HOA Board Meeting
April 2013
An HOAleader.com reader asks, "It became evident that our nine-member board was making some costly and unwise decisions. At our recent annual meeting, we were able to fill the majority of positions with some people who possess good, solid business and management backgrounds so that those remaining from the old board are in the minority. The subsequently elected officers included only one previous board member who was never part of the problem. . . . keep reading
Did That Board Member Really Say That? And Who Leaked It?
March 29, 2013
In this week's tip, we reveal the lessons of "catgate," which prompted the resignation of an Arizona HOA board member after he proposed the association shoot a fellow owner for feeding feral cats, according to AZfamily.com. . . . keep reading
Watch Your Lip: When a Board Member's Mouth Gets in the Way
March 2013
A board member in an Arizona HOA resigned after proposing the association shoot a fellow owner for feeding feral cats, according to AZfamily.com. It's an extreme example, but here our experts discuss the types of comments board members should be wary of making even when they think they're engaged in private conversations. . . . keep reading
Smart HOAs Get Tenants on Their Side
March 8, 2013
In this week's tip, we provide insight on why and how to get tenants involved in your community.Not sold on the idea of getting tenants involved in your community? It's more important than you think. . . . keep reading
Getting Tenants Invested in Your HOA
March 2013
Experts are advising that HOAs work to get tenants more invested in their community. Why is that wise, and how can you achieve that goal?We answer both questions below. . . . keep reading
Should You Create Rules for Your HOA's Committees?
March 2013
An HOAleader.com reader asks, "We are a newly transitioned HOA. We have finance, design review board, and buildings and grounds and need to include communications, covenant enforcement, and temp committees. If anyone has written the charter/rules for any of these committees, if you would share your words and thoughts, I wouldn't have to reinvent the wheel." . . . keep reading
HOA Boards: Beware Lenders' Questionnaires
In this week's tip, we provide a timeless warning: Loose lips sink ships. . . . keep reading
HOA Boards Put the Pen Down: Think Hard Before Answering Lenders' Questions
Chances are, you've seen the questionnaire. Maybe you've actually filled one--or many--out. But those forms from lenders evaluating whether to issue a mortgage to a potential buyer in your HOA may actually spell danger for your HOA. . . . keep reading
HOA Websites: Where to 'Meetup' Online With Your HOA's Owners
February 2013
We recently discussed some of the risks of creating an HOA website. In response, one HOAleader.com member wrote in to explain how his HOA's using Meetup instead of a website as an internal communication vehicle. Here's how it works. . . . keep reading
Want to Slap a Fellow HOA Board Member's Wrist? Here's How
February 1, 2013
In this week's tip, we discuss discipline, specifically how and when you can discipline fellow board members. . . . keep reading
HOA Board Member Behaving Badly? Know How and When to Discipline
February 2013
You may be surprised to learn that you and your fellow volunteers can be disciplined for your behavior as members of the board of directors of your homeowners association or condominium association. Here we explain when it's appropriate for boards to consider disciplining their fellow board members, along with the possible range of action they can take. . . . keep reading
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