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Duane McPherson
RealManage
16200 Addison Road, Suite 150
Addison, TX 75001
Tel: (972) 380-3500
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68 Mitchell Boulevard, Suite 100
San Rafael, CA 94903
Tel: (415) 444-1614
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Duane McPherson is President of the Western Region and Dallas/Ft. Worth divisions of RealManage, a property management firm that specializes in the management of hundreds of community homeowner associations throughout the United States. RealManage is committed to "Green Communities" and has developed paperless, Board and Resident Portal technology environments. The RealManage HOA management package includes a bundle of services that are all fully integrated into the company's best people, best practices and best technology approach to managing your community. With over 25 years of experience, Duane has been certified by the Community Association Institute as a Professional Community Association Manager (PCAM®) which is the highest professional certification available nationwide to managers who have advanced skills, knowledge and experience. RealManage corporate headquarters are located in the Dallas area, with a branch office located in Addison, TX. California branch offices are located in San Rafael, Walnut Creek and Campbell. The Nevada branch office is located in Las Vegas. Duane has contributed his expert opinion and experience to the HOAleader.com articles below.
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Should You Study How Your Homeowners Association Stacks Up to Nearby HOAs?
January 2012
An owner reports online that her homeowner association commissioned a study to see how it compared to nearby HOAs in terms of amenities, services, costs, and market value. Should your HOA commission such a study? Where do you find a vendor to conduct such a survey? And are the results of such a study open to owners' review, or can you keep them confidential? Here are some answers. . . . keep reading
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What to Do if Bedbugs Invade Your HOA
January 2012
Last August, New York legislators passed a law requiring that rental buildings must disclose any bedbug infestation history, and some real estate agents are requiring New York co-ops to make such disclosures in sales, too. Yet no matter where your HOA is located, you should be preparing for a bedbug infestation--but how in heaven's name does an HOA do that? . . . keep reading
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What's an HOA Board to Do When It's Been Getting It Wrong?
January 2012
Our experts say it's common for condo and homeowners association boards to misinterpret, fail to read, or to just plain ignore their governing documents. Here, HOA experts explain the errors they find boards making and how boards can correct the error of their ways. . . . keep reading
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Can You Encourage HOA Owners to Get Up and Go?
January 2012
Some owners just aren't suited for HOA living, and they make their own lives and the lives of their neighbors miserable. Are there things you can do to encourage those owners to sell and move elsewhere? Or would any such efforts be out of line? Here we provide answers. . . . keep reading
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Your HOA Battle Is Over. How Can You Heal the Scars?
September 2, 2011
Your HOA has just been through the wringer on a hot issue, and the "losing" board members and owners are still steaming. In this week's tip, we offer suggestions for easing the tension and beginning to work toward peace in your HOA. . . . keep reading
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5 Guidelines for Smart HOA Rules on Posting Notices
September 2011
Do your owners post flyers in the building or on the grounds? What if they're posting "for-sale" notices of personal property? What about notices that promote their personal businesses? What if they're posting controversial flyers about religion, politics, or even their neighbors? Should you allow this? Are you even permitted to restrict it? . . . keep reading
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Discussion Forum Follow-Up: Is HOA Dissolution or Receivership the Answer?
September 2011
A reader writes, "The association has 1,539 homes. The development is 25 years old. The bylaws and covenants have not been updated since 1987. The developer left in 1999. There are warring factions--ones that want the HOA but don't want the $35 a month dues to go up, and the other faction that wants the HOA to dissolve. . . . keep reading
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Healing Wounds After a Tough HOA Battle
September 2011
You've had a contentious battle, and the losing side is still smarting. Are there ways you can rebuild relationships with people who feel angry, left out, or just frustrated they didn't get their way? Here, we offer tips on bringing angry owners back from the opposition. . . . keep reading
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HOA Use Restrictions: What's Common, and What's Improper?
February 2011
Some HOA governing documents limit the use of owners' units through use restrictions. One example: Limiting the number of overnight guests to 30 a year. Are such rules permissible? Are they even enforceable? Here we discuss a few common use restrictions, their pros and cons, and better ways to skin the cat. . . . keep reading
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Quail Ridge Owners' Association
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Past Vice-Chairman of the Advisory Council on Condominiums County Court Mediator
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Whispering Pines West HOA
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